Everyone’s PC crashes now and again. So what can you do after that dreaded crash? Hire a Data Recovery Consultant.

You wouldn’t let somebody throw away important documents or files of yours, would you? Well, don’t let your computer get away with that either. Even if your business has backup files, your data is still at risk of deletion. That is why it’s nice to have a Data Recovery Consultant on your side.

When your hard drive crashes, it can be a scary thing. What if you lose data you never had time to backup? What if you need that data to be recovered immediately? What if typical restoration procedures aren’t working? Accidents happen, but something like this is not as easy to shrug off as spilled milk. So before that dreaded PC crash, why not make a game plan? Personally restoring your hard drive data is not an ideal option but a Data Recovery firm or consultant can pull a “Hail Mary” for you.

Still not convinced you should put matters into other people’s hands? Well, simply put, there are compelling advantages to leaving repair up to a consultant. First, skilled experts are going to do a much better job; they have experience under their belts and will know about several different kinds of data loss and restoration. Not to mention, they have the proper tools, equipment and software devices required for repair – things you would have to invest in yourself otherwise. And if your data recovery needs are for a business, then there is the old adage “time is money” you may want to keep in mind. A consultant can save you time.

Avoid the risk of losing sensitive and important data and also avoid the headache of trying to restore that data by a deadline!

Hire a consultant.

But how do you go about finding a data recovery firm? A firm’s services can be expensive and the risk of data loss can still be high if you do not research a firm beforehand. Contact a service provider and find a convenient, but reputable company to turn to. A consultant may cost a lot more than sending your drive out to a firm, but at least repair can be on your own turf. Weigh the costs and benefits and decide what is best – either way, your data is probably safer in an expert’s hands and not your own.

The Internet is also a great way to find out about a firm’s personnel and services. Often you can even read recommendations by other clients. But don’t just research a firm from afar; go ahead and make time to have a chat with employees so you can be assured of their qualifications.

It’s a sickening feeling, the moment you realise that some important document, or irreplaceable photos have vanished from your computer. But that is no reason to despair. The chances are that the data is still present, even if you know you deleted it. Your computer operating system just does not know how to find it any more.

The four most common reasons for data loss are:

* Deletion. You deleted the file by accident during a disk cleanup, or because you thought it was no longer required. It is not in the Recycle Bin. However, the data will still exist until the space it occupied on the disk is are-used by another file.
* Overwriting. You saved a new file over the top of the old one. However, the old data may still exist, and be recoverable.
* File system corruption. The disk suddenly appears empty, or the file and folder names contain gibberish. The files probably still exist, but the pointers to them have been lost or corrupted and the operating system cannot find them.
* Physical damage or hardware failure. You receive error messages when you try to read the disk, or it is not recognised by the computer at all. The data is still likely to be present on the disk itself, but the drive is incapable of accessing it.

In each case, there is a good chance that the data still exists. The computer operating system isn’t able to see it, but data recovery software may be able to. If the problem is a hardware failure then a data recovery service may be able to get back the data using special equipment.

Prepare for data recovery

There is one cardinal rule of data recovery: for the best chance of recovering the files you must not write any new data to the disk they were stored on. The old data will only remain on the disk until the space it occupied is used by another file. If the disk is your computer’s main drive, then the drive is being written to all the time. You should turn off the computer immediately, and use another computer to search for a solution to recover your data. You should put your computer’s hard disk in another computer to do the data recovery, or use data recovery that runs from a CD or floppy disk, because installing the data recovery software on the drive could overwrite the very data you want to recover.

Choosing the data recovery method

Data recovery tools use different methods to try to recover data. Some tools are designed for recovering deleted files, others are better at restoring overwritten files, or recovering files from disks that are physically damaged. Some data recovery software products have been developed specifically for recovering photo images, or Microsoft Word or Excel document files. Such products may succeed where others fail because they understand what these files look like, and can recognise their data when other clues to its existence have vanished.

It can be difficult to choose the most appropriate data recovery method. Tech-Pro has created a website called Get Data Back.

Browsing the web I became engrossed with the concept of data backup and data loss. There is almost an almost unlimited amount of information covering subjects such as how to keep computer and server data secure, how to back-up data, how to restore data, how to replicate data, who will remove your backup tapes to an remote location, which companies can restore data from corrupt disks. With all this information and data technology available I keep asking myself the same question over and over again, how and why is data terminally lost?

Much information on one web site does tend to contradict information on another site, but after all, most companies with sites of this nature are trying to sell you their solution so you will never get an overall unbiased picture, but there is one underlying fact which we can not get away from, a fact that is stated on most sites and the following fact that I totally agree with is, “Data is the lifeline of all companies and organisations; if data is terminally lost then the chances of a company trading efficiently or even surviving after 2 years of the disaster not at all good”. There are various statistics relating to this fact, but it is accepted that 50% to 70% of companies will go out of business within 1 year if data is lost. It is also acknowledged that everything within a business can be replaced, desks, chairs, buildings, even people can be replaced, everything but the data. Imagine, you sit on a chair and it breaks, you buy another one, you get the picture but imagine the consequences of data loss, you don’t know who your customers are, you don’t know who owes you money, you don’t know who you owe money to, you don’t know what orders you have to ship or who you are supposed to be visiting. Dire times are ahead.

Taking all of the above into account I go back to the original question, if people, companies or organisations understand the true value and importance of their data, how do they manage to lose it? Data loss is totally unnecessary and unacceptable! I honestly feel most IT administrators do have the best intentions when it comes the preservation of data. In my experience data loss stems from only a few sources, human error, lack of resource or lack of planning. Total data loss should never occur when hardware fails.

Human error – I forgot to take the tapes offsite when fire or flood struck offsite tape removal company incorrectly labelled your tapes, I did not test the tape prior to backup and consequently my data was not backed up, I forgot to backup! I did not put my tapes in a secure safe and they were stolen overnight. My backup server crashed in the middle of a backup. The web is littered with stories like this; they are almost a comedy of errors. Responsibility for data backup cannot ever be placed upon the shoulders of one person or one team of people, if there is room for human error, then you have a flaw within you backup system.

Lack of resources – If you work for a corporate, your backup and restore system will have probably cost many hundreds of thousands of pounds. You will enjoy an automated disk to disk system replicated to a second remote location. Even though you are replicating to an offsite location, for added security, you will most likely use this second site to backup to tape. This replicated infrastructure is way out of budget for small to medium enterprises backup to tape is still not a cheap task, by the time you have purchased a tape drive, server to fit the drive into, tape media and the backup software you will have spent at least £3,000, plus backing up to tape in the conventional way is still prone to the same potential human errors. The humans that make the error also have to be paid, if a backup solution is not automated then you will have to employ someone to take care of this, I would prefer my staff to be carrying out more proactive, revenue generating tasks.

Lack of planning – probably a harsh way of putting it, a lack of understanding potential disasters may sound more forgiving. It all amounts to the same thing, but a lack of planning was recently highlighted in the UK when the Bunsfield oil terminal exploded. Companies who backed up to tape and secured said tapes in a fire and water proof safe were cruelly exposed when their building collapsed as a result of the explosion, backup tapes could not be recovered for weeks as they were in the safe under hundreds of tonnes of rubble. Their ability to trade was rendered impossible. Most companies feel that this situation will never happen to them, but let’s put this situation into context, Bunsfield is only the fifth largest and one of over 40 oil terminals and depots in the UK all of which are near major towns and cities, so it could happen to you. This case is one of many where buildings have been destroyed and data has been lost as a result.

If you are still with me you will notice I have only mentioned reasons for and ways of losing data. The rapid growth of cheap high speed internet connectivity and consequently the greatly reduced cost of highly secure, fully automated offsite backup solutions is the reason I ask “how can companies and organisations lose data?”

Offsite backup, also known as remote backup, online backup, is a solution that ticks all the boxes for a small to medium companies with limited budget and resource. Why is this the case I hear you ask? If you deal with a reputable company, remote online backup is cost effective, solutions start at around £25 per month, totally automated therefore requires no human intervention resulting in no human error and your data will always be available as it will be replicated between two data centres. To summarise you have an enterprise class backup solution at your disposal for less than the cost of a low end tape drive.